Complaint of the day:- Hi my sister hasnt received this book yet would you let me know why and when the book will arrive please. Thank you.
I have no problem with these kind of enquiries. I understand that little uneasy feeling when you get when you order something online, from a company you've never heard of and the need for reassurance that everything is going to be ok.
But - the book ordered on the 20th December, hasn't yet arrived........in Canada - which is quite a long way from Dunstable! The post offices of both countries have been shut for 3 of those 10 days and in actual fact taking into account weekends there have only been 5 working days since the date of the order, which incidentally was posted via airmail same day as ordered. A little patience Grasshopper! A little patience!